Privacy policy

Updated 29.4.2024

Who we are

Toolpoint Oy is an importer of professional tools from Lahti, founded in 1988. Our website can be found at https://toolpoint.fi/.

Registry administrator

Toolpoint Oy (Business ID: 0705083-6)
Laatukatu 1
15680 Lahti

You can ask more about data protection and personal data processing by email
info@toolpoint.fi

What personal data do we collect and why?

Personal information

• Information provided by the user themselves or personal identifying information, such as name, e-mail, phone number
  • Contact information, such as address, email address and phone number
• Data observed about the use of the services and derived with the help of analytics
  • Purchase history, e.g. ordered products and their price information
  • Delivery information, such as the selected delivery method and delivery address
  • Product reviews
  • Website usage and browsing data as well as identification data of the terminal device
  • Information and identifiers used for product recommendation and other targeted content

Contact forms

If you contact us using a form, the information from the form is stored in the company's e-mail and on the server of the company's website. We use the information in the form so that we can contact customers and serve them better. Personal information from the contact form is stored for customer service. The information in the form is not used for marketing purposes.

Cookies

Our site uses cookies to guarantee the best possible user experience on our site. The browser saves the language in which you use the website, this information is deleted after one year.

If you leave a comment on the site or fill out forms (for example, a contact form), you can choose to save your name, email address, phone number and url address in a cookie. This function increases the user's convenience, because the form does not have to be filled in again every time when filling out the form. Cookie information is deleted from the browser after one year.

Content embedded from other sites

Articles on this site may contain embedded content (for example, videos, images, articles, etc.). Opening embedded content imported from other sites is comparable to the visitor visiting a third-party site.

These sites may collect information about you, use cookies, embed third-party tracking cookies, and monitor your interaction with the embedded content, including tracking your interaction if and when you are logged in as a user to the site.

Analytics

Our website uses third-party analytics tools that may store personal data. With the help of these tools, we strive to improve the user experience of the site and our services.

How long we keep information

We store the user profile information of registered users (if any). All registered users have the opportunity to see, modify and delete their own personal data at any time. Only the username cannot be changed. Website administrators can view and edit user profile information. Personal information that has been saved from the forms can only be seen by contacting us, either by email or phone, in which case we can send a summary file of the personal information.

What rights do you have to your own information

If you have a user account on this website or have contacted us using the contact form, you can request a summary file of your own personal data, including all the personal data you have given us. You can also request the deletion of your personal data. The right to delete your own data does not apply to personal data that we have to keep for administrator, legal or information security reasons. You can contact us regarding personal data either by email or by phone.

Where we send your information

When you request personal information from us, we send it to your email. Visitors' comments may be checked through an automated anti-spam service.

How we protect your personal data

Access to personal data is only available to Toolpoint Oy's staff, who are trained to handle data securely.